1. Customer focus in all we do

• We interact with our internal and external customers in a proactive and timely way to understand and meet their requirements and expectations.
• We believe in “CUSTOMER FIRST” approach, maintaining customer at center of our focus for all the actions we take.

2. Personal commitment to quality

• We know and are qualified to meet our quality standards so we can fulfill and even exceed customer expectations in everything we do.
• We believe in culture of “FIRST TIME RIGHT”, to ensure rework is minimized and right quality is delivered on time.

3. Pro-active continuous improvement

• We improve through learning by seeking out ideas, understanding customer’s needs, and communicating openly.
• We actively apply processes for quality-related risk and opportunity management.

4. Management system that supports sustainable business success

• We address business-specific legislation, standards, and regulations, and ensure compliance in all business quality aspects in an efficient way.

We perform regular reviews of our quality performance, objectives, and management system effectiveness. Verification is an important part of our continuous improvement processes, employee competency, successful supplier development, and engagement, as well as compliance with regulations.

We are committed to work in line with our Quality Policy, ensuring that it is widely communicated and reflected within our business-specific management systems.